Home > Term: Voice response unit (VRU)
Voice response unit (VRU)
(1) Hardware and software used to answer incoming calls by playing one or more prerecorded messages.
(2) A telephony device that uses prerecorded voice responses to provide information in response to dual-tone multifrequency (DTMF) or voice input from a telephone caller.
- Kalbos dalis: noun
- Pramonės šaka / sritis: Software
- Category: Globalization software service
- Company: IBM
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