A professional who coordinates scheduled service within assigned territory of streetcar, bus, or railway transportation system. Responsibilities include:

• Periodically observes vehicles along route to ensure that service is provided according to schedule.
• Investigates schedule delays, accidents, equipment failures, and complaints, and files written report.
• Reports disruptions to service, using radiotelephone.
• Determines need for changes in service, such as additional coaches, route changes, and revised schedules to increase operating efficiency and improve service.
• Drives automobile along route to detect conditions hazardous to equipment and passengers, and negotiates with local government personnel to eliminate hazards.
• Assists in dispatching equipment when necessary.
• Recommends promotions and disciplinary actions involving transportation personnel.
• Inspects mechanical malfunctions of vehicles along route and directs repair.