A professional who directs and coordinates telephone traffic activities within specific geographical area. Responsibilities include:

• Directs activities, such as customer service, traffic measurements and operations, and traffic studies.
• Directs preparation of budgets and control and assignment of personnel to meet traffic-volume requirements.
• Participates in public relations activities with customer representatives and attends service and professional organizational meetings as part of company's public relations program.
• Consults with representatives of connecting telephone companies to resolve service problems.