A professional who supervises and coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline ticket office or terminal. Respnsibilities include:

• Instructs and trains agents.
• Adjusts disputes between customers and agents.
• Prepares reports, such as volume of ticket sales and cash received.
• Maintains records on data, such as weight and location of passengers, cargo, and mail to ensure compliance with load specifications.
• Suggests travel itineraries for customers.
• May reserve space for passengers and sell tickets for scheduled flights.
• Performs other duties as described under supervisor master title.