A professional who receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle. Respnsibilities include:

• Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction.
• Routes card to dispatch station, or relays information to service station or tow truck in motorist's vicinity, using telephone or two-way radio.
• May locate site of stranded vehicle, using maps.
• May maintain file of road service cards.