A professional who coordinates activities of clerical personnel in establishment or organization. Responsibilities include:

• Analyses and organizes office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services.
• Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow.
• Establishes uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Plans office layouts and initiates cost reduction programs.
• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Prepares activities reports for guidance of management, using computer.
• Prepares employee ratings and conducts employee benefit and insurance programs, using computer.
• Coordinates activities of various clerical departments or workers within department.
• May prepare organizational budget and monthly financial reports.
• May hire, train, and supervise clerical staff.
• May compile, store, and retrieve managerial data, using computer.