A professional who answers inquiries from persons entering establishment. Respnsibilities include:

• Provides information regarding activities conducted at establishment, and location of departments, offices, and employees within organization.
• Informs customer of location of store merchandise in retail establishment.
• Provides information concerning services, such as laundry and valet services, in hotel.
• Receives and answers requests for information from company officials and employees.
• May call employees or officials to information desk to answer inquiries.
• May keep record of questions asked.