A professional who locates customers to collect installments or overdue accounts, damage claims, or nonpayable checks. Respnsibilities include:

• Visits or phones customer and attempts to persuade customer to pay amount due or arranges for payment at later date.
• Questions neighbors and postal workers at post office to determine new address of customers.
• May have service discontinued or merchandise repossessed.
• Keeps record of collections and status of accounts.
• May deliver bills.
• May sell insurance or other service.
• May be designated according to type of collection as Claims Collector; Insurance Collector; Utility-Bill Collector.