A professional who plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards. Responsibilities include:

• Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Plans, promotes, and organizes training activities related to product quality and reliability.
• May investigate and adjust customer complaints regarding quality.